Frequently Asked Questions
Koi sawaal hai? Niche answers dhundho. Phir bhi confusion ho toh WhatsApp pe hume message karo!
๐ Shipping & Delivery
Delivery kitne din mein hogi?
Order confirm hone ke baad 24-48 hours mein dispatch ho jaata hai. Delivery 5-8 business days mein hoti hai.
Free shipping kab milti hai?
โน999 se upar ke sabhi orders pe free shipping milti hai Pan India!
COD available hai?
Haan! Cash on Delivery puri India mein available hai.
Order track kaise karein?
Dispatch ke baad tracking number email/WhatsApp pe bheja jaata hai. Usse courier website pe track kar sakte ho.
โฉ๏ธ Returns & Exchanges
Return policy kya hai?
Delivery ke 7 din ke andar return request kar sakte ho. Product unworn, unwashed aur original packaging mein hona chahiye.
Size exchange ho sakta hai?
Bilkul! Agar size fit nahi hua toh hume WhatsApp karo, hum exchange arrange kar denge.
Refund kab milega?
Return receive hone ke baad 5-7 business days mein refund process ho jaata hai original payment method pe.
๐ Product & Quality
Fabric ki quality kaisi hai?
Hum sirf 100% premium cotton use karte hain โ 220-240 GSM. Har piece hand-embellished hai by skilled artisans.
Wash care kya hai?
Gentle hand wash in cold water. Inside out wash karo embroidery protect karne ke liye. Do not bleach. Dry in shade.
Colors exactly same dikhenge jaise photo mein?
Hum accurate photos dete hain but slight color variation possible hai due to screen settings. Agar koi doubt ho toh WhatsApp karo!
๐ณ Payments
Kaunse payment methods accept hote hain?
UPI, Credit/Debit Cards, Net Banking, Wallets, aur Cash on Delivery (COD) โ sab available hain!
Payment secure hai?
Haan! Hum 100% encrypted, SSL-secured payments use karte hain. Aapki information completely safe hai.
๐ฑ Contact Us
Aur koi sawaal? WhatsApp karo: Click here ya email karo: connect@sjatelier.in